Skip to main content
Participant
September 22, 2013
Question

File mysteriously deleted

  • September 22, 2013
  • 1 reply
  • 492 views

So I have been using Creative Cloud for storage for quite some while, but today I turned my computer on and I got the message (welcome.ai is deleted) from creative cloud. It was a small little welcome message for a shared folder I made for a magazine I am working for. The problem is that that message did not only mean the deletion of my file online but also offline, which means it doesn't exist anymore.

Please Adobe, give an explanation for this weird occurence.

This topic has been closed for replies.

1 reply

Ken G. Rice
Community Manager
Community Manager
September 24, 2013

Moved from the Creative Cloud to the File And Font Sync Early Access forum since the problem involves file syncing. I have emailed you to work on resolving the issue.