Skip to main content
Aug 19, 2020 10:25 PM UTC
Question

File saving error

Hi, I am attempting to save a file so that it can be sent to other users but whenever I go to save it there is a file error. I have trying turning off the save online storage when saving files but I still cannot save it. I have the older version of the file but all of my work is on the new one. I was wondering if anyone can help. Thanks.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Aug 21, 2020 1:07 AM UTC

    Which app & version?

    Which OS?

     

    Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one. Keep in mind that Catalina alone requires 4 GB of RAM and 12.5 GB of HD storage.  So you may need a good deal more memory than the stated min-requirements.
    https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    Also see Creative Cloud Storage & Quota

    https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

     

    Translate
    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Legend
    Aug 19, 2020 10:53 PM UTC

    And what Adobe program are you asking about?

    Translate