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Ketan_TR
Participant
Oct 20, 2021 8:35 AM UTC
Question

File Sync

Hi All

 

i have creative cloud files on 2 laptops (1 pc 1 mac). i deleted lots of files on my pc laptop but when i turned on my mac laptop after a couple months the deleted files were still there along with the new files created.

How do i make both laptops have the same content? File sync is not paused on either machine. any help is appreciated, thank you.

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4 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Oct 20, 2021 12:08 PM UTC
quote

i deleted lots of files on my pc laptop but when i turned on my mac laptop after a couple months the deleted files were still there along with the new files created.


By @Ketan_TR

Check if synchronization is working. Normally, files deleted on one side should also get deleted on the other side. But it may take some time for synchronization to complete.

 

Moving this thread to Creative Cloud Services.

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ABAMBO | Hard- and Software Engineer | Photographer
    Ketan_TRAuthor
    Participant
    Oct 20, 2021 1:57 PM UTC

    Thank you Abambo! i'll keep monitoring it.

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Oct 20, 2021 2:41 PM UTC

    You're welcome. My Laptop starts synchronizing as soon as I boot it, even if it has not been used for a while. But as the laptop is quite slow (network access via Wi-Fi and processor) it takes a while to synchronize all my data.

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    ABAMBO | Hard- and Software Engineer | Photographer
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