File Sync - CC Teams

Question

It's GREAT to finally see the syncing feature implemented. That's why our organization went with this produc to begin with.

However, as we operate with a Team subscription, it doesn't seem to offer what we were hoping.

We are running with 2 user accounts, and would like the files to be synced with the team directly. As opposed to each account having the 100gb on the Cloud, and than also having to have files localy.

It's to the point where we use a single account at this time, and house all the files on that Cloud, leaving the master just useless.

Have I missed somewhere in the preferences to get the TEAM FILE SHARING feature used, or has it not been implemented?

-Jace

Ken G. Rice · Accepted Answer

@kevinw99785334 - The post is from nearly 3 years ago. Folder Sharing was released shortly after the original post.

If your work is not being synced up correctly or in a timely manner please use the Adobe Log Collector Tool at https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and directly email the logs plus explanation of the problem to SyncForum-Communication@adobe.com. Please also provide the additional information outlined by Warner Harress in this Adobe forum post at https://forums.adobe.com/message/8385752#8385752.

Ken G. Rice · Answer

Folder sharing is being worked on. We do not have a date for when it will be available.

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