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Carol F Metzger
Carol F Metzger
Inspiring
August 1, 2014
Question

File Sync does not stay on in Adobe Creative Cloud - OSX Mavericks

  • August 1, 2014
  • 1 reply
  • 469 views

To download assets (clip art) from Creative Cloud Market, File Sync in CC must be on. I turn it on, but when I try to download it turns itself off. Anyone else have this issue?

This topic has been closed for replies.

1 reply

C
calm_genius6C29
Participant
August 4, 2014

I am having the exact same issue on my system.  Turn it on in preferences, it immediately turns off.  Turn it on when trying to download a file, it doesn't do any good.

E
Adobe Employee
Elba Sobrino
Adobe Employee
August 4, 2014

Please try the workaround posted here:

Re: Creative cloud doesnt create a cloud folder on my Users Folder?

This seems to have worked for a few other users.  Hopefully we'll be able to release a fix to this issue soon.

Thanks,

Elba

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