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motivated_Euphoria1549
motivated_Euphoria1549
Participating Frequently
November 27, 2019
Question

File Sync Icons macOS Missing

  • November 27, 2019
  • 5 replies
  • 1812 views

Hi All, 

 

Anyone else missing the file sync icons in macOS (Mojave). CC seems to be syning fine just have now feedback in the system i.e. Creative Cloud icon on the folder or sync and tick marks on folders and files.

 

It also appears the Finder extension is missing as well, usually toggle this on and off the fix this issue. 

 

Have run the repair option plus downloaded and installed a fresh copy from the interwebs.

 

Guessing this is a bug being worked on but would be nice to know if I'm not the only one.

 

Cheers,

 

Stephen

    This topic has been closed for replies.

    5 replies

    M
    molotovfoxtail
    Participant
    May 27, 2020

    Ran into this issue yesterday. I am going bonkers. It's that much more difficult to do my work and share my files...

     

    Is there a fix for this??

    O
    ohmedit
    Participating Frequently
    January 2, 2020
    Creative Cloud 5.0.0.354
    Apps 5.0.0.354
    CoreSync 4.3.16.14
    CCX Process 3.4.0.90
    CC Library 3.6.1.5
    ---> "checker marks // sync issue"
    Update in December (between 12th and 20th) CoreSync from 4.3.16.14 to 4.3.20.55
    ---> checker marks // sync issue solved
    Still no official statement by Adobe.
    A wish to Adobe Support: please be a bit more mindful in customer caring. (searching & confessing "issues" on "both sides of products"). thank you.
    danielao10635741
    danielao10635741
    Participant
    December 9, 2019

    No, exactly the same problem here!

    O
    ohmedit
    Participating Frequently
    December 5, 2019

    same here, since update Nov 21th

    Creative Cloud 5.0.0.354

    Core Sync 4.3.16.14

    _Cloud-documents.webloc found in folder "Creative Cloud Files"

    sync is working

    no green, blue or red checker marks anymore, no context menu for links, you have to follow the _Cloud-documents.webloc to get the link for transfering

    video player window for previewing mp4 files in browser is working again (was down)

    something on Adobe side went wrong related with update

    Adobe support not very helpful, sorry

      motivated_Euphoria1549
      motivated_Euphoria1549Author
      Participating Frequently
      December 5, 2019

      Just on a side note, major Adobe hack last month:

       

      https://thehackernews.com/2019/10/adobe-database-leaked.html

       

      Just got asked to reset my password only this morning!

       

      Make sure you tick the "Sign out of all active sessions" box when resetting.

       

      SF d-)= 

      VRGB
      VRGB
      Participant
      December 5, 2019

      you are not alone 😞

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