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S
seaimager
Participant
July 15, 2015
Question

file sync in the preferences cant be switched to ON

  • July 15, 2015
  • 1 reply
  • 441 views

I am not able to enable the"file sync" in the preferences. Every time when  I switch "file sync" to ON it resets to OFF after leafing the prefernces therefore I can not install an ADD ON which I have boughtg.

Please help

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1 reply

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
July 15, 2015

Martina, please refer: Creative Cloud desktop app | Unable to turn-on File sync

Hope this helps.

S
seaimagerAuthor
Participant
July 15, 2015

unfortunately it did not help

As soon as I leave the preferences "file sync" still resets to OFF.

I use the German verion of CC 2.1.3.121

hope for help

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
July 15, 2015

Moving the discussion to File Hosting, Syncing, and Collaboration

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