Skip to main content
Participant
September 2, 2013
Question

File sync issues

I've not been able to sync files on Creative Cloud for months, I joined in March and it hasn't worked fo the majority of that time.

I downloaded the new CC desktop app in the hope that this would fix the problem but I just get the message on the image below. Unknown Server Error.

Any help out there?

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Ken G. Rice
Participating Frequently
September 3, 2013

Solution 2 from here http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.

Translate
Steve Werner
Community Expert
Community Expert
September 6, 2013

I experienced a problem in font and file syncing the past week or two. It was just fixed yesterday when I downloaded an update to Creative Cloud Desktop application version 1.1.1.232.

You can force an immediate update of the software if you quit the CCD application and relaunch it. Good luck!

Translate