File Sync, Libraries, Cloud Storage

Hey Adobe,

Thanks for giving me something I neither needed nor asked for when you created a personal profile to work in tandem with my enterprise education account. The result is that my synced files, cloud files, and libraries are now a complete mess.

In trying to correct your foulup:

1.I've realized that you cannot select multiple folders or files for download which will necessitate individually selecting and downloading many, many files.

2. To make matters worse, the individual download fails most of the time.

3. Finally, because of the different amounts of storage between the profiles - large numbers of assets were deleted and I have to try and restore them

4. since I must download them (if it works) to my desktoop so that I can re upload them to the correct profile (the one with all the storage).  This according to the instructions provided on your site.

Did it ever occur to any of your designers to allow:
1) the ability select multiple files and/or folders for uploading and downloading in a batch,
2) the ability to transfer items between profiles while in creative cloud
3 to ask your customers if they wanted or needed an additional profile before giving it to us and screwing things up?

From the looks of things, NO, you did not think of any of these things.

Sincerely,

Bummed in the Bay Area