File Sync stuck at 10%???

My file and setting wont sync. It is always stuck at 10%. How do I get this working right so all my settings are the same across all programs? Thanks

This topic has been closed for replies.

Adobe Employee

Hi:

Thanks for your post and we would like to understand your issue and provide a solution ASAP. Could you please use the log collector tool which could be downloaded from here https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send the zip file on your desktop to me at SyncForum-Communication@adobe.com.?

Best Regards.

Lin