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clarea13227490
Participating Frequently
March 4, 2020
Question

File synching error on folder that's been deleted

  • March 4, 2020
  • 1 reply
  • 345 views

Hello,

I keep getting an 'unable to synch' for a folder that I've deleted on Creative Cloud. I've emptied the trash on my mac. When I go to the CC web files, the deleted files is empty. I've signed out and back in. Anyone got any ideas?

 

Thanks

This topic has been closed for replies.

1 reply

Just Shoot Me
Just Shoot Me
Legend
March 4, 2020

Turn off, Pause, syncing. Click the link to take you to the folder on your Mac that synced files are stored. Is there any files in there?

 

I must ask, you are talking about the CC sync feature and Not LR Classic or LR sync?

C
clarea13227490Author
Participating Frequently
March 4, 2020

Yes it's CC not the others. When I pause synching, the error message goes away and it only shows the pause symbol, so no link to click on.

 

I've checked the deleted folder but nothing there.

 

When the error message comes up, and I click on it it just takes me to a page about storage, but I am well within my storage limit

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