Skip to main content
Participant
February 17, 2021
Question

File Syncing Error

  • February 17, 2021
  • 1 reply
  • 395 views

 In windows Creative cloud showing File syncing error (some files failed to sync) when we click on the cloud icon on top right corner. There is no green ticks on the folders and no syncing of files in the left folder (file explorer). 

Can someone please let me know what I cant try to get this working again.

 

Thanks in advance for your help

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 20, 2021

pause syncing (file>preferences>syncing>pause syncing)

restart your computer

using your file browser open sync'd folder

unpause syncing

watch to see if the green checks start appearing.