File Syncing Error, Could not enable sync

Forum|Forum|3 years ago
October 23, 2022
1 reply
2300 views

No matter what I try my cloud storage will not enable sync. I'm not able to restart, resume or pause the process, I'm only given a static restart symbol which whenever I press gives me a "Error Enabling Sync" windows message.

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kglad

Community Expert

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

A

Anonymous

Did not work, I've tried restarting the app aswell as a full uninstall and reinstall of creative cloud.

kglad

Community Expert

if the only problem is file sync and the reset failed, you probably have a corrupted file that's not able to sync.

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