Participant

Question

File syncing error - Some files failed to sync

Forum|Forum|5 years ago
September 18, 2020
2 replies
415 views

So,

Day ago mys CC Desktop sync worked "almost ok (synced 17GB of 30GB). Today it stopped. Period.

As soon as I click on "Sync" i get error: "File syncing error - Some files failed to sync". Learn More takes me to https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html?mv=product&mv2=accc ...so nothing here to help, the common stuff.

I chatted with Adobe support many hours, let them to control my mac but no help....tried clean install, removed all Adobe system files etc.

I wonder what to do, why did the sync immedately stop?!?!?!

Jorma

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jormas24122754Author

Participant

I´ve emptied whole Creative Cloud Folder from my mac and placed only one file there. No help, same eror!

Community Expert

Community Expert

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

jormas24122754Author

Participant

Hi John,

I´ve gone through al those links many times but unfortunately none of those didn´t sole my problem. I´m getting a BIT frustrated : /