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Brad Rowlison
Participant
August 1, 2015
Question

Files and Fonts under Assets will not sync.

  • August 1, 2015
  • 1 reply
  • 360 views

When I open my CC app on my computer the Files and Fonts under Assets will not sync.

This topic has been closed for replies.

1 reply

Sheena Kaul
Sheena Kaul
Legend
August 1, 2015

Hi Brad,

Is there any error message/code that you get over the libraries?

If possible, please post a screenshot.

What OS are you using?

Regards,

Sheena

B
Brad RowlisonAuthor
Participant
August 1, 2015

There is no error message. It just continually loads. I am using Yosemite.

Sheena Kaul
Sheena Kaul
Legend
August 2, 2015

Hi Brad,

Please try the steps below:

1)     Uninstall the Adobe CC desktop app (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

2)     Reboot the machine.

3)     Install the latest version of Adobe creative cloud from the link: Creative Cloud Help | Creative Cloud for desktop

Regards,

Sheena

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