files gone!

Forum|Forum|11 years ago
May 9, 2015
2 replies
476 views

I was working on some illustrator things, everything was fine, and when I came to open a file all my files except the ones I was working on that second have just disappeared! I can't get onto the archive and I have months and months of work on there and my deadline is on Wednesday!! I am panicking,

I didn't back them up on a hard drive because I though the cloud backed them up in a similar way to dropbox. Please help!!!

File sync

This topic has been closed for replies.

Correct answer Atul_Saini

Moving the discussion to File Hosting, Syncing, and Collaboration.

wharress

Participating Frequently

Hi,

Did you manage to get your files back via the Creative Cloud Archive section on the web UI?.

Thanks

Warner

R

rebeccae10649485Author

Participant

I managed to find most of them in my trash for some strange reason, as I saw someone had a similar problem and thats where she found hers. Luckily the only ones I have fully lost were not so important. But they're all backed up now! Thank you for the help.