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Participant
May 9, 2015
Answered

files gone!

  • May 9, 2015
  • 2 replies
  • 476 views

I was working on some illustrator things, everything was fine, and when I came to open a file all my files except the ones I was working on that second have just disappeared! I can't get onto the archive and I have months and months of work on there and my deadline is on Wednesday!! I am panicking,

I didn't back them up on a hard drive because I though the cloud backed them up in a similar way to dropbox. Please help!!!

This topic has been closed for replies.
Correct answer Atul_Saini

Moving the discussion to File Hosting, Syncing, and Collaboration.

2 replies

wharress
Participating Frequently
May 11, 2015

Hi,

Did you manage to get your files back via the Creative Cloud Archive section on the web UI?.

Thanks

Warner

Participant
May 11, 2015

I managed to find most of them in my trash for some strange reason, as I saw someone had a similar problem and thats where she found hers. Luckily the only ones I have fully lost were not so important. But they're all backed up now! Thank you for the help.

Becca

Atul_Saini
Atul_SainiCorrect answer
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May 9, 2015