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Participant
April 1, 2015
Answered

Files in Access Not Showing Up

  • April 1, 2015
  • 1 reply
  • 523 views

I a wondering how to access my files in creative cloud. I have downloaded and installed the creative could app to my laptop. there's a green checkmark by 'files synched" and there are many file sin my creative cloud desktop application on my other big desktop computer. I am logged in, bui I see now files in the access area. Does any one know what i need to do to be able to access my files from my laptop; which I understand is one of the  main purposes of this software, Creative Cloud for Destop. Unless i am mistaken and I have to download a different app, which may be called 'creative clould for laptop???"

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Correct answer wharress

Hi.

I think the workflow you are looking for it this.

Desktop Computer

  1. install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial
  2. Log in with your Adobe ID

Laptop Computer

  1. install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial
  2. Log in with your Adobe ID (same ID as above)

  • You will then be able to see all of your files synced from your laptop and desktop on Adobe Creative Cloud
  • Files synced from your laptop will then be visible on your desktop, files synced from your laptop will be visible on your desktop.
  • All files synced from your computers will be visible from Adobe Creative Cloud.

I hope this helps.

1 reply

John T Smith
Community Expert
Community Expert
April 1, 2015
wharress
wharressCorrect answer
Participating Frequently
April 2, 2015

Hi.

I think the workflow you are looking for it this.

Desktop Computer

  1. install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial
  2. Log in with your Adobe ID

Laptop Computer

  1. install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial
  2. Log in with your Adobe ID (same ID as above)

  • You will then be able to see all of your files synced from your laptop and desktop on Adobe Creative Cloud
  • Files synced from your laptop will then be visible on your desktop, files synced from your laptop will be visible on your desktop.
  • All files synced from your computers will be visible from Adobe Creative Cloud.

I hope this helps.