Files in CC folder disappearing ... bug report
Creative Cloud Desktop version: 1.1.2.232
Premier Pro: up to date
File Sync is turned on
I am working on a Premier Pro project with files imported from stores in the Creative Cloud. My project organization mirrors the folder structure in the CCloud: video, audio, image, sequence, etc.
Twice, I have been working in the project file and received error messages that an object on the sequence timeline has gone missing. It is the same error dialog that appears when you open a project and the media links are broken. For example, I am working in a sequence call Peak Elevation, and an image file on the sequence timeline shows as no longer available. Instead of being pink, the color is red. The properties of the object are still available, but placing the media play head over the object shows the Media Offline message in the Program viewer.
The object also shows as missing in the Image folder in the Project panel. Reviewing the contents of the CCloud, the image file is missing in the Images folder. I reviewed the Archive, and it is not listed there as well.
The file has just disappeared.
This is the second time that this has happened. This same scenario occured about a week ago with a .wav file.
Any help is appreciated!!
