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Kasyan Servetsky
Legend
December 2, 2020
Question

Files stored on the creative cloud get damaged

  • December 2, 2020
  • 1 reply
  • 501 views

Hi there,

A file — icml-file linked to InDesign — shared with my colleagues via adobe created cloud became damaged: zero bytes in size. A lot of work has been lost. Unlike DropBox, the creative cloud has no option to restore a previous version.

The same happened a few times with my files during the three months I switched to the creative cloud, but I had backups to restore then.

Is there something a can do with it?

Does anybody else experience this problem?

Any ideas why this happens?

 

— Kasyan

 

This topic has been closed for replies.

1 reply

AndyImsdahl
Participating Frequently
March 19, 2021

Same problem here. Suddenly all .chproj files are zero bytes.