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krskaggs13
Participant
June 22, 2015
Question

files won't sync

  • June 22, 2015
  • 1 reply
  • 292 views

After updating creative cloud last week my files won't sync. The message says Unable to load Sync Location. When I select Reload Sync Location nothing happens, no message, nothing.

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1 reply

Sheena Kaul
Community Manager
Community Manager
June 22, 2015

Hi Kim,

Please refer to the help document below:

https://helpx.adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html

Regards,

Sheena