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DinaC
DinaC
Participant
April 15, 2021
Question

Filter gallery

  • April 15, 2021
  • 2 replies
  • 255 views

The gallery opens, however any of the effects you click do not engage. No film grain, paint daubs, any of the available effects. I've tried several times with every single one of the filters and none work. I really needed to use the film grain for this project, I mean, what am I paying for? I had to go and use Exposure instead to get the grain. Not acceptable. Anyone else experiencing this? Any solutions? Adobe is worse than Apple trying to get help! 

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 15, 2021

    Hi @DinaC,

    There is no filter gallery inside Creative Cloud desktop app so can we safely assume your question is about Photoshop and specifically for desktops, not iPads?

     

    If so, please see the system requirements below and pay particular attention to the new GPU specs.

    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    DinaC
    DinaCAuthor
    Participant
    April 23, 2021

    Yes, this is Photoshop I'm talking about. I've had copies for many years now and the filter gallery (chalk, grain, paint daubs, etc) worked fine. I've used the film grain on several occasions in the past using the CC version of Photoshop but now, none of those filters work anymore. You can slide the bar back and forth, change settings, and absolutely nothing happens. My imac meets the requirements btw, so all is cool on that end. 

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    April 15, 2021

    Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

    DinaC
    DinaCAuthor
    Participant
    April 15, 2021
    I’m using adobe creative cloud. thanks
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    April 16, 2021

    >I’m using adobe creative cloud

     

    That is not a program... Photoshop is a program... Illustrator is a program... what program are you using?

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