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Participant
August 13, 2013
Question

Font sync isn't working.

Hello,

While my files are syncing up just fine, the Typekit fonts don't appear to be working at all.  I can select a font from Typekit, and it will appear in the "synced fonts" list on theTypekit website, but the fonts never appear on the creative cloud app nor are they available in any of my applications.  Anyone else experiencing this?

-Jon

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11 replies

Participant
August 27, 2013

I am having the same problem.  I don't ever see any errors, but the fonts are nowhere to be found. 

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Known Participant
September 15, 2013

My fonts appear in InDesign but they disappear every time I restart my mac. So everyday!

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Adobe Employee
August 21, 2013

Jon, we've fixed the problem that was affecting your specific account. Let us know how it's working.

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VadaarAuthor
Participant
August 22, 2013

Jani,

Everything seems to be working great now.  Thanks!

-Jon

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Adobe Employee
August 13, 2013

Hi Jon + Saray,

Sorry you are experiencing difficulties. Could you send the e-mail address you use as your Creative Cloud log-in to support@typekit.com?

Thanks,

Jani

Message was edited by: David Kastendick; Email address was changed to a more appropriate destination.

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VadaarAuthor
Participant
August 14, 2013

Done.  Please let us know what you find!

-Jon

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Adobe Employee
August 14, 2013

Jon, I didn't receive your e-mail. Can you try sending it again?

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Participant
August 13, 2013

I have the same problem

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