Skip to main content
Participant
October 19, 2022
Question

Fonts deactivate, but still show as active

  • October 19, 2022
  • 1 reply
  • 103 views

Any time I try to activate a font, it will say it's activated in Creative Cloud, but I immediately get this notification even though it shows up as active in Creative Cloud. I've tried restarting my computer, signing out of the account and signing back in, deactivating the fonts and reactivating them, and I have the most up to date version of the apps. Also, when I use a template from Adobe Premiere Pro, it will automatically deactivate the font. However, when I check the Creative Cloud it says the font is active. 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 19, 2022

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R