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wandal71593369
Participant
February 23, 2022
Answered

Fonts not activated in creative cloud

  • February 23, 2022
  • 5 replies
  • 1298 views

Hi all, I have a problem with my Abobe fonts. I have many fonts activated but none of them are showing up in Creative Cloud on my other Adobe software. I have rebooted my Mac, deactivated and reactivated all fonts, turned off the fonts in the services menu and turned them back on. I quit Creative cloud on my Mac desktop and and installed it on my Mac laptop and still the problem persists. I have screenshots of what I am seeing. The first is what I see in Creative cloud under activated fonts. The second is showing I do have activated fonts. This is extremely frustrating and any help would be appreciated. Thanks

 

    This topic has been closed for replies.
    Correct answer Peru Bob

    It is back up - all OK.

    5 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 23, 2022

    Adobe Fonts is down now.

    You can monitor progress on this issue here:

    https://status.adobe.com/products/2948

      Jeremy AB
      Jeremy AB
      Known Participant
      February 24, 2022

      LOL. The status page won't load either.

      Peru Bob
      Community Expert
      Peru BobCommunity ExpertCorrect answer
      Community Expert
      February 24, 2022

      It is back up - all OK.

      F
      fabiod47419754
      Inspiring
      February 23, 2022

      Same problem!!! Adobe wake up!

      W
      wandal71593369Author
      Participant
      February 23, 2022

      I suspect it might be a Creative Cloud issue. My partner who also uses the account hasn't updated to the latest version of creative cloud and she is not having this problem on her Mac. I updated both my dektop and my laptop and both are having this issue. Just a thought.

      A
      AprilB183
      Participant
      February 23, 2022

      I'm having this same issue. Noticed it about 1 1/2 ago while doing work.

      J
      jackdesign2000
      Participant
      February 23, 2022

      I'm having the exact same problem today, spent 3 hours troubleshooting, nothing worked. I'm on hold, waiting on customer service, but I'm seeing a few others listed the same issue and someone said when they got in touch with customer service they said their fonts are down? Whatever that means and most likely fixed by tomorrrow? Ugh! My workaround has been using Mac's Font Book, until it's fixed... unfortunately though some of the fonts are directly from Adobe and not from my own personal library that I upload. Hopefully it gets fixed soon for all our sakes. Good luck!

        W
        wandal71593369Author
        Participant
        February 23, 2022

        Thanks for the reply. Hopefully it will be back working tomorrow.

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