Participant

Question

Fonts not showing in CC app - stuck loading screen

Forum|Forum|2 years ago
September 7, 2023
1 reply
427 views

Hi, I have a problem with my fonts in CC app. When I click on "f" icon to show fonts to add or remove, a loading spinner appears and fonts never show up.. I tried to reinstall app, unistall all adobe apps and I also used adobe cleaner.. nothnig helps.. internet connection works - fonts.adobe.com loads in web browser..

Any suggestion how to fix this?

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Community Expert

Community Expert

start here, https://helpx.adobe.com/gr_en/fonts/kb/troubleshoot-font-activation.html#:~:text=Toggle%20the%20Adobe%20Fonts%20setting,it%20off%20and%20back%20on.

Tomas VituAuthor

Participant

already been there - nothing worked

It must be a machine-wide problem because it works just fine on my second pc

Community Expert

Community Expert

do you have a firewall or antivirus?

if so, suspend them and then reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R