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Participant
September 7, 2023
Question

Fonts not showing in CC app - stuck loading screen

  • September 7, 2023
  • 1 reply
  • 427 views

Hi, I have a problem with my fonts in CC app. When I click on "f" icon to show fonts to add or remove, a loading spinner appears and fonts never show up.. I tried to reinstall app, unistall all adobe apps and I also used adobe cleaner.. nothnig helps.. internet connection works - fonts.adobe.com loads in web browser.. 

 

Any suggestion how to fix this?

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1 reply

Participant
September 7, 2023

already been there - nothing worked

It must be a machine-wide problem because it works just fine on my second pc

kglad
Community Expert
Community Expert
September 7, 2023

do you have a firewall or antivirus?

 

if so, suspend them and then reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R