Fonts will not sync onto my computer from type kit (I use an Apple). Under the asset page on creative cloud it just spins and no fonts ever show up. Under the preferences the on/off switch is greyed out so the buttons can't be switched.
Sorry that you ran into trouble with this! I believe you are seeing this problem:
If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs
Thank you,
— liz
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