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Known Participant
September 14, 2020
Question

Forum for creative cloud suddenly has editing glitch

  • September 14, 2020
  • 1 reply
  • 228 views

For CC software I tried editing a comment in a conversation. Normally this would work, there's a ... button that pops up with options when you cick on it. Suddenly it doesn't work anymore. Instead what pops up is a small and empty box. I tried this on two different browsers, same result.

I don't see a section to post here for these kinds of issues but CC is probably the broadest category.

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1 reply

kglad
Community Expert
Community Expert
September 14, 2020

i don't see a problem editing posts.

 

restart your computer and retry.

Known Participant
September 15, 2020

I never claimed you couldn't edit posts, the glitch isn't really about you. Restarting the computer didn't do anything, nor should it, this is obviously a browser issue.

kglad
Community Expert
Community Expert
September 15, 2020

i was pointing out it was not forum issue for all users, and i doubt it's a browser issue.

 

i'm using edge and i just tested with chrome; i can edit using both.

 

and i'm seeing reports of other users having a problem editing posts so this is probably a forum-wide issue for some users.