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Known Participant
Sep 14, 2020 5:49 PM UTC
Question

Forum for creative cloud suddenly has editing glitch

For CC software I tried editing a comment in a conversation. Normally this would work, there's a ... button that pops up with options when you cick on it. Suddenly it doesn't work anymore. Instead what pops up is a small and empty box. I tried this on two different browsers, same result.

I don't see a section to post here for these kinds of issues but CC is probably the broadest category.

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3 replies

kglad
Community Expert
Community Expert
Sep 14, 2020 6:01 PM UTC

i don't see a problem editing posts.

 

restart your computer and retry.

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Known Participant
Sep 15, 2020 2:49 AM UTC

I never claimed you couldn't edit posts, the glitch isn't really about you. Restarting the computer didn't do anything, nor should it, this is obviously a browser issue.

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kglad
Community Expert
Community Expert
Sep 15, 2020 1:04 PM UTC

i was pointing out it was not forum issue for all users, and i doubt it's a browser issue.

 

i'm using edge and i just tested with chrome; i can edit using both.

 

and i'm seeing reports of other users having a problem editing posts so this is probably a forum-wide issue for some users.

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