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frajerdance
frajerdance
Participant
Jul 15, 2021 5:26 PM UTC
Answered

Getting back cloud files

Hey Everyone.

So lateliy I had some error with Adobe Creative Cloud and when it get fixed, I lost access to files in Cloud. I can see them but I can't open them in Illustrator. It says that file I'm trying to open is missing on my device. And if I want to get it back it takes me to website which doesn't exist. Is there any chance to get my files back?

 

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Jul 15, 2021 8:10 PM UTC

Go directly to the Creative Cloud website below. 


Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

Nancy O'Shea— Product User & Community Expert
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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Jul 15, 2021 8:10 PM UTC

Go directly to the Creative Cloud website below. 


Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

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Nancy O'Shea— Product User & Community Expert
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