Gigabyte used in my cloud not correspond to contained files

Question

I'm new of this subscription, when I see the status cloud, I read 13,5 GB of 20 GB used.

Ok, but It's strange because I'm not shared anything yet.

I go (by link) to cloud web, and I see that my files container is empty.

Why? I see that I already used 13,5 GB??!?!?

I didn't understand something...

David__B · Answer

Hi Dario,

Sorry to hear about your difficulties. If you had files at https://lightroom.adobe.com or the deleted area here https://assets.adobe.com/deleted it could explain the used space. Please check these and see if you have files there.

This article gives a good overall explaination of how the storage works

Please let us know if these help and follow up if you're still having issues

Best,

Dave

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