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NerdyDeeds
Participant
September 4, 2023
Question

Given that Cloud Sync is being discontinued...

  • September 4, 2023
  • 2 replies
  • 265 views

...does this mean you'll finally stop soaking up background resources on my system, continuously, whether I'm running any Adobe applications or not!?

 

I mean, surely this was only remaining excuse for literally dozens of background processes running, soaking up... let's see... at present, 470MB of Real Memory and approximately 1% of my CPU, even though I have not, nor have ever, used my Creative Cloud folder, have literally none of your applications open (including Creative Cloud), and have had sync paused since within 15 minutes of installing the apps in the first place!?

 

Is this finally Adobe's concession that there are pieces of software they both they didn't write and that their user base have installed on their computers!?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
September 5, 2023

Fix File Sync Issues In Creative Cloud Desktop App:

https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

 

As to your topic, please refer to the official help articles below.

 

For additional questions or concerns, please contact Adobe Support.  Or ask your IT Dept Admin.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
September 4, 2023

pause your syncing to see if it's causing that.  if it is, that indicates you have a corrupt file that won't sync and adobe's sync process is repeatedly trying.

NerdyDeeds
Participant
September 12, 2023

"even though I have not, nor have ever, used my Creative Cloud folder, have literally none of your applications open (including Creative Cloud), and have had sync paused since within 15 minutes of installing the apps in the first place!?"

 

Yanno, the thought has crossed my mind. 

kglad
Community Expert
Community Expert
September 12, 2023

@NerdyDeeds 

 

i didn't understand your last message.