Got to work, entire CC folder is empty!

You can use a web browser to login to https://creative.adobe.com and take a look in the archive (click the Trash icon). Are your files archived there?

If you can dig out log files from the folder below on your client and email them to Adrian or me (sashby@adobe.com) they will help us figure out what happened.

Mac:

- ~/Library/Application Support/CloudSync

- For example /Users/sashby/Library/Application Support/CloudSync/CloudSync-2013-03-04.log

Win:

- ~/AppData/Roaming/CloudSync

- For example C:\Users\sashby\AppData\Roaming\CloudSync\CloudSync-2013-03-04.log

Thanks,

Seoras

Hi, can you drop me an email with the ID you use to log into the creative cloud? You can contact me at aolenski@adobe.com.

Thanks

Adrian