Having problems with CC desktop, not syncing at all.

Hi,

Can you confirm that your all of your files are on creative.adobe.com under the Assets section?. Please send me your log files to harress@adobe.com.

Your log files can be found in the following locations:

Mac:

/Users/<username>/Library/Application Support/Adobe/CoreSync

Windows:

C:\Users\<username>\AppData\Roaming\Adobe\CoreSync

'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:

http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)

Adobe CC Sync issues

Thanks

Warner

Moving the discussion to File Hosting, Syncing, and Collaboration forum.

Thanks,

Atul Saini