Hello, i had a billing issue due to my previous credit card.

Question

Hello, i had a billing issue due to my previous credit card. Then i changed my credit card and even though the payment was successful i still get the 'billing issue' problem and i cannot look at anything else in plans page without solving this problem.

kglad · Answer

when changing your credit card did you follow https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

if so, try using a mobile phone's updated non-opera browser with wifi disabled to check your account.

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