help

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I download the app, but it rotates on the Home screen. He says log in, I click, but he starts spinning again. like this all the time. deleting the app didn't change anything. I need some help.

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John Waller

Community Expert

I download the app,

Which app exactly? The Cloud desktop app?

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Nancy OShea

Community Expert

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

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Nancy O'Shea— Product User & Community Expert

A

Anonymous

Uygulamayı indirmiyorum, ancak Ana ekranda dönüyor. Giriş yap diyor, tıklım ama tekrar dönmeye başlıyor. Her zaman böyle. uygulamayı silmek hiçbir şeyi değiştirmedi. Yardıma ihtiyacım var.

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David__B

Legend

Hi Leonid5C69,

Sorry to hear about your difficulties. The steps here might help: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

If you continue to face difficulties I'd recommend contacting our support at https://helpx.adobe.com/contact.html?rghtup=autoOpen

Best,

- Dave

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