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fabiodessena
fabiodessena
Participant
July 4, 2014
Question

Hi, I cancelled by mistake a folder from my macbook's creative cloud folder.

  • July 4, 2014
  • 1 reply
  • 283 views

This folder was already synced on the cloud and I can see it is still there as I paused the syncing as soon as I realised I deleted the folder by mistake. How can I download the folder from the cloud storage to my machine?

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1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
July 7, 2014

When you delete a file / folder in the Creative Cloud Files folder it is moved to the Archive. The Archive is only visible from a browser at https://creative.adobe.com/archive. Select the file(s) / folder(s) you want to keep and select Restore to move them to the Files page at https://creative.adobe.com/files. They will then sync back down to the Creative Cloud Files folder on your computer.

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