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Participant
July 29, 2014
Question

hi, I'm sending a link to a client: http://adobe.ly/1qG10cI and there is no option fro pdf download. any idea why? thx

  • July 29, 2014
  • 1 reply
  • 549 views

hi, I'm sending a link to a client: http://adobe.ly/1qG10cI and there is no option fro pdf download. any idea why? thx

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1 reply

Mylenium
Legend
July 29, 2014

Works just fine on my end, so whatever issues you have are probably specific to your computers...

Mylenium

GoamosAuthor
Participant
July 29, 2014

Thx for the answer. then again, my client can't see the pdf option, i tried  in three other computers. same results. any other suggestions?

Ken G. Rice
Community Manager
Community Manager
July 29, 2014

This is a bug. See my response to a similar thread here Re: Sharing PDF with client.

The workaround for now is to have your client sign in with a free Adobe ID. Then the PDF option will be available for download.