Hi, I was getting error code 192 when I tried to update Creative Cloud, so I finally uninstalled it.

Forum|Forum|3 months ago
October 16, 2025
1 reply
576 views

Now, every time I try to install it, it crashes. No error codes. Nothing. It just closes after like two seconds. Meanwhile, I'm having even less success with Photoshop, where the installer won't even load. Same with Audition (which I need at the moment). Any help would be appreciated!

Collaboration

Correct answer David__B

Sorry to hear you're still struggling with this. I'd recommend reaching out and working with our support directly next. They can be reached here: https://adobe.ly/48vnFlU

kglad

Community Expert

https://helpx.adobe.com/download-install/apps/troubleshoot/error-codes-150-199/error192.html

A

Apostle92627Author

Known Participant

I know all that. It's why I uninstalled it in the first place. The problem is that the installer crashes in the middle of installing, and it never gets reinstalled. Furthermore, the .exe file disappears on me when the installer crashes. Yes, I tried installing it without my antivirus, but only as a last resort. I even tried installing it on the Windows Store (Windows 11 laptop).

David__B

Adobe Employee

Hi @Apostle92627

You might try unstalling using the uninstaller following the instructions here: https://adobe.ly/48AMnRQ

Then reinstall using the appropriate direct link from here: https://adobe.ly/3IZl2OV

Please let us know if this helps,

Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded