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Participant
March 13, 2025
Question

how are the encrpytion keys stored at Adobe

  • March 13, 2025
  • 3 replies
  • 335 views

Adobe relies on encryption for both the transport and storage of data
With regard to data transfers, all administrative communication with the servers takes place via encrypted tunnels and sessions.
For data storage, all data in Creative Cloud and Document Cloud is encrypted.
However, data protection experts are of the opinion that the various encryption measures only represent a suitable additional protective measure if the key remains with the person responsible or an external key service.
I therefore need a simple answer to the question of how the keys are stored at Adobe.

Where is the encryption keyes stored? Who has access to the key's?

Is it possible for anyone else to decrypt the data?

Is the data stored within the EU, if no in wich country ?

    3 replies

    John T Smith
    Community Expert
    Community Expert
    March 13, 2025

    Why would you expect Adobe (or any company) to publicly give hackers a 'start' to steal information?

     

    I personally don't want Adobe (or any company) to publicly provide very private information

    Participant
    March 19, 2025

    I understand if Adobe doesn't give informations about where the key is stored (the exact location) but if Adobe encrypts the data at the transfer, does Adobe hold the key or a third party provider?

    kglad
    Community Expert
    Community Expert
    March 19, 2025

    no one here is going to reveal anything about adobe that adobe doesn't want revealed by publishing in public.

    kglad
    Community Expert
    Community Expert
    March 13, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    March 13, 2025
    Participant
    March 13, 2025

    thanks, I already have been on that website and I can't find any answer there to where the encryption keys are stored.

    kglad
    Community Expert
    Community Expert
    March 13, 2025

    you can check the other adobe statements on security, but that doesn't mean adobe made public an answer to your question.