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Participant
May 19, 2021
Question

How can I access the example files for the Classroom in a Book series?

  • May 19, 2021
  • 2 replies
  • 699 views

I bought 4 of your Adobe "Classroom in a Book" series books:  Premiere Pro, InDesign, Illustrator, and Photoshop.  Premiere Pro was great.  It came with 2 CDs that had the lesson and files on them.  The books are useless without them.  There are NO Cds for the other books, and I did the computer download instructions TO THE LETTER, and they won't download.  So the books are basically useless to me.  Amazon -- where I bought them -- can't take them as returns, and they can't send the missing items.  I can not find ANY email address for the company ANYWHERE, nor can I speak with a LIVE person except on the chat, and that was no help whatsoever.  I have been trying to get the CDs that I PAID FOR WHEN I BOUGHT THE BOOKS for the last four hours, literally.  My next option is to send them a registered letter, even though I live in Canada.  I am disabled, and am not able to get to the post office in order to do that anyway.  Does anyone have ANY idea how I can actually TALK to someone, or at least send them an email?  Thank you.

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2 replies

John Waller
Community Expert
Community Expert
May 19, 2021

Try emailing Customer Service at Adobe Press.

 

Contact details at:

https://www.adobepress.com/about/faq.asp

John T Smith
Community Expert
Community Expert
May 19, 2021

This is the wrong place... you need to look inside the book to find the address for Adobe Publishing (or whatever is the actual name of the book side of Adobe)