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Participant
Jul 31, 2021 3:30 PM UTC
Question

How can I return my money?

Hi to everyone. 
I've written wrong email and delete my account, than I create a new one, but money already go for account, that I deleted. 
I've canceled my subcription, and they said that money comes per 5 work days, is it correct?

Who have the same problem and what me do if money isn't come? 
Thank you

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1 reply

Peru Bob
Community Expert
Community Expert
Jul 31, 2021 3:59 PM UTC

Please go to Adobe Customer Service (make sure to sign into your Adobe account first:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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