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Nikon ShootR™
Known Participant
May 28, 2022
Question

How can I stop cloud uploads?

  • May 28, 2022
  • 2 replies
  • 255 views

Cannot get the chat session to work, so I'm asking here...  

 

Adobe recently started auto-saving documents to creative cloud. This is not acceptable or needed. Now do I turn off this feature? 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    May 28, 2022

    open the adobe program that you want to control auto-save, and click > edit > preferences > file handling (or auto-save) and untick the saves etc you do not want.

     

    and when using save as.., don't select your cc file folder

    John T Smith
    Community Expert
    Community Expert
    May 28, 2022

    File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
    -NOTE that I do not use cloud storage, so these links are saved from reading previous discussions
    -About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
    -https://helpx.adobe.com/in/creative-cloud/help/delete-files-permanently.html
    -FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
    -an overview of assets https://assets.adobe.com/files
    -File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

     

    Be sure to remain signed in with your Adobe ID before accessing the support link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730