How do I contact a human being at Adobe

Thank you very much for the tip.

When I went to my deleted files, they were still there. There was nothing to indicate that there was an option to permanently delete the files (other than your advice that this was what I needed to do, but it was very unclear just what that was.

It was only when I clicked on an image that a small box appeared over the image. I clicked on that, and only then did the permantly delete option box appear at the top of the. IMO - This is  design feature that needs fixing.

But that wasn't all. When short on space on my computer, I can normally organize files by size or type - but there is no option to organize by file or type in the delete area.

It took ages for files to be deleted. There was a frequent message (could not delete all assets), as well as messages (successfully deleted zero assets). In addition, it looked like I would have to manually remove every file, but I discovered that in list mode if you hold the option key, you can select multiple files to permanently delete (not that this always worked). There is no option to select all (or even 100 files) to permanently delete.

While I am a fan of Adobe - there really needs to be a good geek work-up on the way the files are dealt with. It should be much easier to delete files than it is, and it should be much more obvious how to do it.

Thank you again for the tip to permanently delete. I hope others learn from this what they need to do.