How do I contact Behance?

I just posted a new project and it went directly to Private. I tried reuploading the project but it doesn’t work. Does anyone know how I can fix this?

Hello, im currently having a similar issue, my Behance account was restricted and my projects are now private. How can I restore my projects so they are visible again? thank you! 🥹

Same issue here!

Hey there,

I’m currently experiencing a very similar situation and, honestly, I’m not sure what else I can do at this point.

Earlier this month, I published a project where my studio account was set as the project owner, while a friend and my personal account were added as collaborators. The project was flagged as spam immediately after publishing. After carefully reviewing the project and not finding any violations, I cloned and re-published it — this time it went live without any issues.

However, after the initial flag, I received a warning email stating that further violations could lead to additional actions. To avoid making any mistakes, I contacted Behance via X (Twitter) and was directed to email Adobe Zendesk support, which I did more than three weeks ago. Unfortunately, I haven’t received any response so far.

About a week later, I published another project — this time with my personal account as the project owner and the studio account, along with other artists, added as collaborators. This project was also flagged as spam, and again I had no idea why. I waited a bit, reposted it in the same way as before, and once again there were no issues.

Last week, one of my older projects received an award, which — together with the other projects published this month — led to a significant increase in visibility and engagement. Shortly after that, I received another email stating that my account was flagged for spam again and that my visibility would be restricted. Since then, my projects seem to be excluded from search results, and interactions have dropped noticeably.

Following this, I submitted a support ticket and sent another email to Adobe Zendesk on Friday. Up to this point, I still haven’t received a single response regarding any of these issues. While I understand that the latest ticket and email are only about 5 days old, even my very first email from early January has never been answered.

I’m not sure if this is relevant, but both projects follow a consistent project structure. I intentionally designed them to function as studio projects, which is why they share a unified layout. Of course, the content and materials differ, as these are two completely different projects — only the layout is adapted.

I’m a Behance Pro and Creative Cloud customer, and I’m honestly very disappointed. I want to clearly state that I have no intention of misusing the platform. I’ve always acted respectfully on Behance and value it greatly as a space for showcasing creative work. Running both a personal account and a studio account is purely meant to separate personal and studio-related work — not to manipulate reach or engagement.

For now, I’ll wait a bit longer. However, if I don’t receive any help from Adobe this week, I’ll repeat the process and submit another ticket and email.

Any opinions or help would be very much appreciated.

I'm currently experiencing the same problem.

All I wrote about in my projects
was writing about the process and concepts behind the graphic designs and art photos I created.

Of course, I'm not producing pornography or advertising or promoting other companies, but
it was marked as spam and I can no longer log in or access Behance.

This is terrible.
The appeal page isn't responding either.

Hi guys! My project was banned yesterday for spam activity, although I did not engage in cheating😭 I sent an appeal and I received a refusal. Tell me, has anyone managed to appeal the refusal and return their profile to normal?

The support on Behance don't exist, it's been 3 days that I want to understand WHAT I did wrong and no one even answer me. So damn frustrating.. I have a 5 year account and they just restrict it and that's it

Hello,

I'm having a similiar issue.

Did you manage to solve it? Seems impossible to get in contact with anyone from adobe over this situation.

Thanks.

Currently having a similar issue, seems like other people too are having this issue due to some recent posts in the past month.

I have been a pro subscriber for 1 year+ and done almost 10 paid projects on Behance. Behance has been my main source of client inquiry.

Now when searching my name in the people category you cannot even find my profile!

I have contacted support to try and resolve this, hopefully there is a solution.