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dv8kiwi
Inspiring
Jan 18, 2021 11:01 AM UTC
Question

How do I download folders or multiple files from Cloud to my desktop?

I have sent so much time trying to figure out how to do this basic function. Downloading multiple files from Cloud Documents should be a straightforward basic operation. The idea that I would have to open each file one at a time to download is RIDICULOUS. It is totally putting me off using Cloud apps and documents. What am I missing? Is there something I don't understand?

 

 

 

 

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5 replies

kglad
Community Expert
Community Expert
Jan 18, 2021 2:57 PM UTC

they should be sync'd with a local folder and already on each computer you use to sign in to cc.

 

On any of those computers open your cc desktop app click file > preferences > sync and check the sent folder..

 

 

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dv8kiwi
dv8kiwiAuthor
Inspiring
Jan 18, 2021 7:42 PM UTC

Yes. "Synced Files" are synced. As I would expect.

 

I am talking about "Cloud Documents"

 

 

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kglad
Community Expert
Community Expert
Jan 18, 2021 8:32 PM UTC

cloud documents are handled differently.  they're to be used for mobile to desktop and back files, not as non-local mass storage.

 

you might find this informative though i doubt you'll be happy to learn you can't manipulate cloud document files like cc files or dropbox files, Creative Cloud Storage: Where Does It Go? | CreativePro Network

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