Skip to main content
DaleNelson
Participant
Feb 11, 2024 6:43 PM UTC
Question

How do I get rid of Cloud Storage?

Hi all —

 

Does anyone know how to completely get rid of Cloud Storage in the Creative Cloud app? Occasionally I get a red exclamation mark in my desktop toolbar which means it's not syncing properly. I've never used Cloud Storage and never will and so just want to completely disable it for all my CC apps. Not within the apps but the storage itself so I don't have any error messages again?

 

Thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 11, 2024 8:11 PM UTC

    cc desktop syncing is being discontinued by adobe so you don't really need to do anything, but if you want, pause syncing in the cc desktop app.

     

    or reset the cc desktop app to fix the sync error.

    Translate
    DaleNelsonAuthor
    Participant
    Feb 11, 2024 9:31 PM UTC

    Thanks, I've paused it but it still comes up with the exclamation mark. Can anyone tell me how to reset the CC app please?

     

    Thanks

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 11, 2024 9:47 PM UTC

    reset the cc desktop app by making sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices