How do I redeem the benefits available in Creative Cloud?

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Every time I try to redeem them, the process never moves past this specific page.

Nancy OSheaCorrect answer

Community Expert

What kind of Creative Cloud Plan do you have?

Log-in below.

https://account.adobe.com/plans

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

What kind of Creative Cloud Plan do you have?

Log-in below.

https://account.adobe.com/plans

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Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

what are you trying to redeem?

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John T Smith

Community Expert

How to install when you have a subscription and a problem
You may NOT use the Opera browser... it is not compatible with Adobe
NOTE: the alternate download link in this link works better for some people
Install the cc desktop app using the download links at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

If that works for you, you then use the Cloud manager to install your programs

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