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Participant
December 1, 2014
Question

how do I stop getting the some files don't sync when I said don't sync?

  • December 1, 2014
  • 1 reply
  • 292 views

I tried removing them from the desktop but they get removed from the cloud as well.

This topic has been closed for replies.

1 reply

wharress
Participating Frequently
December 3, 2014

Hi,

Adobe Support should be your first contact with these issue, this is not a support forum as such and support staff no not monitor this forum regularly.

Can I suggest you read some of the links below, sometimes filename or file size can cause the message you are seeing, if not please contact Adobe Support as your next step.

https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

Thanks

Warner