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August 13, 2026
Question

How do I update my creative cloud app after the notication to do so goes away?

  • August 13, 2026
  • 8 replies
  • 15 views

I opened my Creative Cloud app today and had a notification pop up that an update was available. I could not do it at the time as I was opening the app to access other information/update a different program. Now that the notification is gone, I can’t seem to find where or how to update this thing. Closing/reopening it doesn’t bring the notification back.

Customer service has been no help. I was directed to a page troubleshooting when other app updates aren’t showing in Creative Cloud, which is not my issue. I can see and update my other apps inside there just fine. 

    8 replies

    Peru Bob
    Community Expert
    Community Expert
    August 13, 2026

    Did it autoupdate?

    howlamanAuthor
    August 13, 2026

    It shouldn’t. I have automatic updates disabled, unless the Cloud app itself bypasses that. 

    Peru Bob
    Community Expert
    Community Expert
    August 13, 2026

    The CC app does sometimes bypass that.

    kglad
    Community Expert
    Community Expert
    August 13, 2026

    click the hamburger menu > help

    howlamanAuthor
    August 13, 2026

    I’m assuming you mean the “Check for updates” button in there? All that appears to do is reload the page listing updates for my other installed apps.