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Participant
July 18, 2021
Question

How do you contact support?????

  • July 18, 2021
  • 1 reply
  • 233 views

Circle after circle of crap on the site and can't get to any support. A hefty price per month when it isn't workign and there is no fricken support. Is there an actual phone number for support anywhere????>

 

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    July 18, 2021

    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -make sure that your browser does NOT block ads, scripts, or pop-ups
    -you must also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or https://helpx.adobe.com/contact/phone.html
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730