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gary.green
Participant
Jun 17, 2020 2:43 PM UTC
Answered

how do you delete your cloud storage

HI there i'm new to cloud, Please can someone tell me how you delete photo's from it using a pc' i have 20GB and it is almost full up

Thank you

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      Manan JoshiCorrect answer
      Community Expert
      Jun 17, 2020 4:56 PM UTC

      See the instructions mentioned in the following link

      https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

       

      -Manan

      -Manan
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      6 replies

      willw42271749
      willw42271749
      Participant
      Nov 28, 2023 12:07 AM UTC

      Hello. Has anyone found out how to delete photos stored in the cloud storage? It's kinda interesting how many threads here. It seems that most of the information about deleting files/photos is talking about files that have already been deleted and are sitting in the trash. The information then tells you how to delete them permanatly from that trash. I don't have anything in my trash. I have 500 photos that are taking up my entire cloud storage but I can't figure out how to delete them. I want to put my files into the trash. Does anyone know how?

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        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        Nov 28, 2023 12:15 AM UTC

        use a browser. there are several tabs and link to check:

         

        https://assets.adobe.com

        https://lightroom.adobe.com

        https://documentcloud.adobe.com

        https://spark.adobe.com

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          willw42271749
          willw42271749
          Participant
          Nov 28, 2023 12:25 AM UTC

          OK! Yes! The second link from the top is the winner! The first link was where I had been trying but it didn't work. So the second link took me into my lightroom and I deleted from there. I guess that is where they were uploaded originally. So, my problem was that I was reading other posts and going into my creative cloud desk top. That is where I would see all my files but could not delete. It is just more simple than I would have ever imagined. Just delete directly from inside lightroom. I went to my all photos and deleted tons. It dropped my storage from 98% used to under 50%. Thank you for the post kglad.

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          Sleeper5C71
          Participant
          Feb 7, 2021 1:31 PM UTC

          How do you delete the ENTIRE cloud service? I paused the syncing but the Core Sync Helper is really using alot of my CPU and my system is running slower. I will never store files on their server so I don't need access to this option at all. Before you could turn it OFF but now it just says PAUSE.

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          Community Expert
          Manan JoshiCommunity ExpertCorrect answer
          Community Expert
          Jun 17, 2020 4:56 PM UTC

          See the instructions mentioned in the following link

          https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

           

          -Manan

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          -Manan
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